Contact MTN Nigeria customer service — get their phone number, email, live chat, WhatsApp, and social media details. Updated 2026. Verified Nigeria Telecommunications contacts.
Looking for a way to contact MTN Nigeria customer support? Whether you need help with a service issue, billing enquiry, or general question, this guide provides all the verified contact details you need to reach MTN Nigeria’s customer care team in Nigeria and beyond.
Below you’ll find every available contact method including phone numbers, email addresses, live chat options, social media handles, and office locations — all verified and updated for 2026.
Quick Facts
| Company | MTN Nigeria |
| Industry | Telecommunications |
| Country | Nigeria |
| Phone | +2348166573666 |
| Toll-Free | +2348166573666 |
| jamesmediangr@gmail.com | |
| Live Chat | Visit Live Chat |
| Website | https://jk.mediangr.com.ng |
| Working Hours | Mon-Fri 8am-6pm, Sat 9am-1pm |
How to Contact MTN Nigeria Customer Service
Contact MTN Nigeria by Phone
The main customer service phone number for MTN Nigeria is +2348166573666. You can also reach them via their toll-free line at +2348166573666. Phone lines are available during Mon-Fri 8am-6pm, Sat 9am-1pm. When calling, have your account details ready to speed up the process.
Contact MTN Nigeria by Email
For non-urgent enquiries, you can send an email to jamesmediangr@gmail.com. Include your full name, account number (if applicable), and a detailed description of your issue. Response times typically range from 24 to 48 hours on business days.
Contact MTN Nigeria via Live Chat
MTN Nigeria offers a live chat option for real-time support. You can access it directly at their live chat page. This is often the fastest way to get help without waiting on hold.
Contact MTN Nigeria via WhatsApp
You can reach MTN Nigeria customer support on WhatsApp at +2348166573666. Simply save the number to your contacts and send a message. WhatsApp support is particularly convenient for quick questions and follow-ups.
MTN Nigeria Social Media Contacts
You can also reach MTN Nigeria through their official social media channels:
- Twitter/X: @support
- Facebook: facebook.com/support
- Instagram: @support
When reaching out via social media, send a direct message (DM) for account-specific issues rather than posting publicly. Most brands respond to DMs within a few hours during business days.
MTN Nigeria Office & Website
The official MTN Nigeria website is https://jk.mediangr.com.ng. Their headquarters is located at: No. 1 Opposite Maco Plaza Old Karu Road Mararaba.
Additional Information
Fastest way to reach them is through whatsapp between 9am-12pm.
Final Thoughts
Getting in touch with MTN Nigeria customer service doesn’t have to be complicated. For the quickest response, we recommend using their live chat option. For less urgent matters, email support or social media DMs are reliable alternatives.
All contact details on this page are verified as of February 2026. If you notice any outdated information, please submit a correction so we can keep this guide accurate for everyone.
Frequently Asked Questions
What is the MTN Nigeria customer service phone number?
The main customer service number for MTN Nigeria is +2348166573666. Their toll-free number is +2348166573666.
Does MTN Nigeria have live chat support?
Yes, MTN Nigeria offers live chat support. You can access it at their website.
What are MTN Nigeria customer service working hours?
MTN Nigeria customer service is available during Mon-Fri 8am-6pm, Sat 9am-1pm.
How do I contact MTN Nigeria by email?
You can email MTN Nigeria customer support at jamesmediangr@gmail.com. Expect a response within 24-48 hours on business days.
Can I contact MTN Nigeria on social media?
Yes, MTN Nigeria is active on social media. Send them a direct message for the fastest response.